Strategic Human Capital Management Services
Available Now! . . .Deliver Excellent Customer Service With A SNAP
Assisting companies improve ROI by connecting leaders and employees.
My passion is to engage teams, discover client needs, and deliver services and outcomes they value.
–Deliver Excellent Customer Service--With A SNAP–
Many people continue to beat the engagement band wagon touting its main benefit of increasing productivity. A question can be asked: Is engagement really all about productivity? After all, isn’t that where we actually get the return on our investment? Whatever we choose to spend on engagement we get back, plus more with improved productivity. […]
HR isn’t HR anymore. Abolish HR! This might sound like a controversial statement — especially for a human resource leader to make. However, I believe it is time to give this serious consideration. I accept this as a challenge to really reconsider exactly what value the human resources function brings to any enterprise. Many of […]
Focus On Your Success – 24 Simple Insights To Drive Daily Achievement is now available. You can get this book on Amazon. Are you interested in: – Improving your relationships with others? – Being more productive day to day? – Connecting with customers? – Engaging your team? – Delivering results? If so, then Focus On […]
Rounding can be described as the simple act of getting out of your office and visiting the operational work areas of your business and the places where your customers spend time. The current TV show, Undercover Boss, is an example of rounding. A CEO disguises him or herself, and spends time with the average employee, […]