The bottom line is that you want to be more effective. You can be more effective today. It starts with a few simple choices, using a system, embedding improvements in your daily workflow, and following daily routines and disciplines. There are many different productivity systems available: Franklin/Covey, Getting Things Done, Zen To Done, Don’t Break […]
When working with leaders I frequently come across decision making dilemmas. What to do? How to choose? What options to follow? The use of discretion compounds this. Leadership discretion is the freedom to decide or to choose what to do in a particular situation. It should be noted, the freedom to choose is different from […]
Testimonials from my LinkedIn profile. (When LinkedIn loads, click the yellow View Full Profile button.) Philip is an outstanding HR professional; a leader for our business, demonstrating a broad breadth of experience with the expertise to engage and mobilize teams to focus on, and deliver business results. Philip has an extensive knowledge of the Health […]
STRATEGIC AND RESULTS DRIVEN EXECUTIVE Strategic executive focused on assisting organizations improve ROI and quality. Successes achieved by using goals, project management and leveraging technology. Provide organizational leadership and performance improvement though use of teams, discovering client needs and delivering outcomes important to the business. Key Competencies • Strategic Planning • Leadership Engagement • Dispute […]
Be optimistic for your customers. It is your choice. You can be either optimistic or pessimistic. Both approaches use up energy. Only optimism gives you energy in return. …read more Source: Deliver Excellent Customer Service With A SNAP
On-boarding is not just for others. Consider use of an on-boarding plan that works for you personally as well as for other leaders in your organization. Also, on-boarding is not just for new leaders. An on-boarding plan can be followed to revitalize current leaders, for leaders in transition, and to leverage oneself to a higher […]
Customer Service is the foundation for all our successes. This book provides insights into a simple communication technique to dramatically improve customer service. You can find out more here.
This free 8-page white paper will walk you though some key considerations when you are faced with developing an approach for a leadership development initiative. This white paper is designed to prompt discussion and ideas. Enter your name and email address to download the white paper.
Focus On Your Success – 24 Simple Insights To Drive Daily Achievement is now available. You can get this book on Amazon. Are you interested in: – Improving your relationships with others? – Being more productive day to day? – Connecting with customers? – Engaging your team? – Delivering results? If so, then Focus On […]